Terms of Service

Welcome to Haul. By accessing or purchasing from our store, you agree to be bound by the following Terms of Service. Please read them carefully before placing an order.

1. General

These Terms of Service apply to all customers, visitors, and users of the Haul online store. We reserve the right to update or modify these terms at any time without prior notice. Continued use of our store following any changes constitutes your acceptance of the revised terms.

2. Products

We specialize in bags and accessories including totes, backpacks, handbags, wallets, duffel bags, and more. We take great care to accurately represent our products through descriptions, images, and specifications. However, colors may vary slightly due to screen display differences.

  • All products are subject to availability.
  • We reserve the right to discontinue any product at any time.
  • Product images are for illustrative purposes and may differ slightly from the actual item.

3. Pricing

All prices listed on our store are in USD and are subject to change without notice. We are not responsible for typographical errors in pricing. In the event of a pricing error, we reserve the right to cancel any orders placed at the incorrect price and notify you accordingly.

4. Orders & Payment

By placing an order with Haul, you confirm that:

  • You are authorized to use the payment method provided.
  • The information you provide is accurate and complete.
  • You are of legal age to make purchases in your jurisdiction.

We accept major credit/debit cards and other payment methods as listed at checkout. All transactions are processed securely. We reserve the right to refuse or cancel any order at our discretion.

5. Shipping & Delivery

We aim to dispatch all bag orders promptly. Estimated delivery times are provided at checkout and may vary based on your location and chosen shipping method. Haul is not responsible for delays caused by shipping carriers, customs, or circumstances beyond our control.

  • Risk of loss and title for items pass to you upon delivery to the carrier.
  • Please ensure your shipping address is correct before placing your order — we cannot be held responsible for orders delivered to an incorrect address.

6. Returns & Exchanges

We want you to love your Haul purchase. If you are not completely satisfied, we offer returns and exchanges under the following conditions:

  • Items must be returned within 14 days of delivery.
  • Products must be unused, unwashed, and in their original packaging with all tags attached.
  • Sale items and customized/personalized bags are non-returnable.
  • Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

To initiate a return or exchange, please contact us at support@haul.com with your order number and reason for return.

7. Intellectual Property

All content on the Haul website — including product images, logos, descriptions, and designs — is the property of Haul and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content without our express written permission.

8. Limitation of Liability

Haul shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our total liability to you for any claim shall not exceed the amount paid for the product in question.

9. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in India.

10. Contact Us

If you have any questions about these Terms of Service, please get in touch with us:

Haul
Email: support@shoptimity.com
We're here to help!