Customer Care
Call Us
Please note that not all numbers may be reachable on every mobile network. Calls may be monitored or recorded for training and quality assurance purposes.
Reach our Support Team at
+1 415 782 9346
+1 718 495 8327
support@debutifytheme.com
Post
United States
Common Questions Answered
Where are your lounges located?
You'll find our lounges nestled in key cities across the globe, each designed as a comfortable retreat where you can explore our latest collections and enjoy one-on-one styling guidance.
What is your online returns process?
We're happy to accept returns up to 30 days from the date of purchase, provided items are unworn and in their original condition with all tags still attached. Head over to our Returns page to get started with your return request.
Where do you ship to?
We deliver to a broad selection of countries around the world. For a full list of destinations and applicable shipping rates, please visit our Shipping Information page.
Are duties, taxes, and customs fees included in my order?
For most regions, duties and taxes are calculated and collected at the time of checkout. That said, certain international orders may incur additional customs charges upon arrival — these fees are the responsibility of the recipient.
Can I pick up my order in-store?
Absolutely! Simply choose the "In-Store Pickup" option at checkout and select one of our available locations. Once your order is ready, we'll send you a notification so you know when to come in.
Where is Afterpay available?
Afterpay is supported in a number of countries, including the US, Australia, New Zealand, and the UK. Visit our Payment Options page to see the complete list of supported regions.
